Terms & Policies

Return Policies

Customers would be able to return any unused items by packing them back into the box which they have received. The items must be in new condition and must be returned with all original packaging and accessories (including hang tags).Customer will have 5 days to try the items from the delivered date. Then, within that 5 days, the customer is required to inform us through return@styledcrew.com to schedule a pick up of the unwanted items. Failing which the full amount will be charged to the verified credit card. In the case of the 5th days falls on a weekend, the items will be collected on the following working day.

Styling Fee

RM10 would be charged each time a box is requested. This amount would be credited into the customer's account that would allow them to use on their purchases. Amount credited would be available to use within 3 months.

Refund Policies

We do not provide any refund. It is your responsibility to ensure that the items that you are interested to buy and/or keep are in a good condition in terms of its overall size and condition. Once we have charged your credit card for a purchase, it is not possible for us to offer you any refunds.

Product Responsibilities

The responsibility of the Products will solely be yours from the time of delivery i.e when you or your representative have signed for the delivery. You will be responsible for any damage or loss that are incurred from then on.

Privacy Policy

At iPixel Technologies ("Styled Crew"), we know that privacy is important to you, and because of that we've architected our services with your privacy in mind. This Privacy Policy covers:


  • Our treatment of your personally identifiable information ("Personal Information") and any other information that is collected from you when you use our custom e-commerce website and mobile software (the "Styled Crew platform"); its website located at www.styledcrew.com, and through interactive technologies implemented in connection with our retailer partners (collectively, the "Services").
  • Please note that you may not use the Services if you are younger than 18 years old.
  • We strongly recommend that you read this policy carefully.
  • By voluntarily using the Services or by downloading or using the Styled Crew platform, you are consenting to our use of your information in accordance with this Privacy Policy.

What Information Do We Collect?

Personal Information That You Provide:

We receive and store any information that you provide to us, either directly or through your use of our Services. For example, when you register with us, we ask you to provide certain Personal Information, including your name, email address, gender and password (unless you login through Facebook, which is discussed below). We also collect Personal Information from you through other sources, such as when you contact us with inquiries, respond to one of our surveys, or use certain Services.

Location Information:

With your consent, we may collect two kinds of location information through your use of the Services on your mobile phone or device. To identify stores near you and to appropriately enable the Styled Crew service, we may gather location information through your mobile phone or device's geolocation, GPS, or similar capabilities.

Furthermore, as part of the Styled Crew service, we may collect information about your location within participating stores through your mobile phone or device's Bluetooth or similar capabilities in combination with technology implemented by and with our retail partners. We will only gather these kinds of location information if you agree to share them with us by opting-in within Styled Crew (either during your initial login or later) to receive the Styled Crew services and by enabling these capabilities on your mobile device. Once you have opted-in to receive the Styled Crew service and consented to our gathering of location information, Styled Crew will continue to collect location information until you log off (it will gather location information if it is running in the background) or use your phone's or other device's setting to disable your mobile device's applicable geolocation, GPS, Bluetooth or similar capabilities for the Styled Crew App.

Facebook Information:

If you initially login to Styled Crew through the platform known as Facebook Connect using your Facebook login and password, you will be asked to grant us permission to access certain information from your Facebook account ("Facebook Information"). The Facebook Information we collect is limited to that information you have explicitly authorized us to access through the Facebook Connect platform.

Information Collected Automatically:

When you utilize Styled Crew, we may automatically collect certain information about your use of the app, such as the page you requested, where you click on the page, and other information (“Information Collected Automatically”).

Aggregated Personal Information:

In an ongoing effort to better understand our users, we may aggregate and compile Personal Information and other information we collect from our users in a way that does not personally identify any one user (“Aggregated Personal Information”).

How Do We Use And Disclose This Information?

Personal Information:

The Personal Information we collect is used for such purposes as setting up and personalizing your account, enhancing our Service's functionality or features, responding to your requests and communications, providing you with information about specials and stores, and to otherwise operate our business. We may also share certain Personal Information, such as names, email addresses or other profile information, with our business partners so that they may better serve you with offers or otherwise. Furthermore, some Personal Information may be made public, as discussed below.

Location Information:

We treat and use Location Information as Personal Information.

Facebook Information:

We treat and use Facebook information as Personal Information. We may also use Facebook Information for, among other things, registration and social networking within the service, and may share this information with other users to provide certain features or functionality.

Information Collected Automatically:

We may use such information individually as Personal Information or we may pool it with other information to track, for example, the total number of visitors to the Services, the number of visitors to each page of the Services, and the domain names of our visitors' Internet service providers. To the extent that this information is Personal Information, we treat it as such.

Aggregated Personal Information:

We may use aggregated information to conduct research on our end users' demographics, interests and behaviours or to otherwise operate or improve our business and we may share this information with our affiliates, agents, business partners and other third parties, including our retail partners. As an example, we may provide to our retail partners information about when Styled Crew users visit their stores most frequently, which products are viewed and shared most frequently, and which parts of their physical and online stores are most frequently visited by our users. We may also disclose aggregated user statistics to describe our Services to current and prospective business partners and to other third parties for other lawful purposes.

What Information Becomes Publically Available?

Certain information that you provide to the Services is or will become publically available.


  • Material, such as text, graphics, images, video, audio, data and other material (collectively referred to as the "Content") that you submit through the Services ("User Content"), and which, by its nature, is accessible or intended to be accessible to other users of the app.
  • This may also include, for example, posts to public areas of the app, such as bulletin boards, and Personal Information you provide or Facebook Information you authorize us to use which is displayed in your publicly available online profile.
  • Because this information is publically available, it may be used or accessed by third parties, and we are not responsible for what these third parties do with this information. For this reason, we recommend that you exercise great care in determining what information you choose to make publicly available through the app.

How Else Do We Disclose Information?

In addition to the foregoing, there are certain other circumstances in which we may share your information with certain third parties without further notice to you, including as set forth below:

Business Transfers:

As we develop our business, we might sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution or similar event relating to all or a portion of our business, assets or the app, Personal Information or other information may be part of the transferred assets.

Service Providers, Agents and Related Third Parties:

We sometimes hire other companies to perform certain business-related services for us. Examples include mailing information, maintaining databases, processing payments and providing consulting or other services. When we employ another company to perform a function of this nature, we may need to provide them with access to certain Personal Information or other information. However, we only provide them with the information that they need to perform their specific service for us.

Legal Requirements:

We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to
(i) comply with a legal obligation,
(ii) protect and defend our rights or property,
(iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or
(iv) protect against legal liability.

How Do We Store And Transfer Information?

We may store any information that we collect (personal or otherwise) ourselves or in databases owned and maintained by our affiliates, agents or service providers. In doing so, we may transfer this information from your current location to our offices and servers or those of our affiliates or contractors located in the Klang Valley, Malaysia. By using the app, you consent to such transfer. This Privacy Policy and its protections still apply to such information.

How Do We Communicate With You?

We will communicate with you through email and notices posted on the website and app (if downloaded and used by user). Communications relating to the proper function of your account will be sent to you through email as long as you maintain an account with us. We may also send you promotional information unless you have opted out of receiving such information either by clicking the "unsubscribe" link at the bottom of the email or by directly communicating with us. In response to particular offers or items you have selected, we may send you emails or messages through the Styled Crew platform. You may manage these messages through a tab provided within the Styled Crew platform.

What Choices Can I Make About My Information?

You can use the app without providing any Personal Information. You can also restrict the Personal Information we collect by doing such things as logging out of or uninstalling the Styled Crew platform or turning off or preventing the Styled Crew platform from using your mobile device's geolocation, Bluetooth, or similar capabilities. However, taking these actions may prevent you from using certain features or aspects of the app.

What Is Styled Crew's Policy Regarding Children?

The Services are not for use by children under the age of 18, we do not knowingly collect Personal Information from children under the age of 18 and do not direct our Services to children under 18. If you are under eighteen, please do not submit any Personal Information through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information without their parents' permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Styled Crew platform, please contact us at, and we will attempt to delete that information from our databases as soon as possible.

How May I Correct My Personal Information?

Through Styled Crew, we provide you with access to update your profile and revise personal account information previously submitted through the Services. You may also contact us at any time to update your personal account information by emailing us at: support@ipixellabs.com

Links To Other Websites

Styled Crew may contain references, links or interactions with other websites not operated or controlled by us ("Third Party Sites"). The policies and procedures we describe here do not apply to Third Party Sites, and these sites may independently collect information about you. Styled Crew assumes no responsibility or liability for the privacy and information collection policies of these third parties and we suggest contacting the providers of those sites directly for information on their privacy policies.

Passwords And Logins

Users are solely responsible for maintaining the secrecy of their login, passwords, and account information. We are not responsible for any action taken by a third party using your login and password.

Changes To Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Information. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contacting Us

If you have any additional questions or concerns about this Privacy Policy or our information practices, please feel free to contact us at any time through the contact mechanisms of the Services or through support@ipixellabs.com



Terms & Conditions

General Terms

References in this Terms & Conditions to "we", "us" and Styled Crew are to Ipixel Technologies Sdn Bhd (Trading as Styled Crew). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites which are not operated by Styled Crew (the "Linked Sites"). Styled Crew has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

Our Privacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate.

Prohibitions

You must not misuse this Website. Without limiting the breadth of the foregoing, you will not: commit, facilitate or encourage a criminal offence; transmit or distribute a virus, Trojan horse, worm, logic bomb, or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of Styled Crew or its partners involved in the operation and maintenance of this Website. You shall not directly or indirectly take any action to unduly stress the Website, including by way of example and not limitation, incurring session lengths or conducting search queries that we reasonably determine to be abusive, launching or facilitating any denial of service attack on the Website, or using any scraper, robot, spider, or other automated mechanism to access the Website or download content. We reserve the right to monitor your use of the Website to provide guidance and assistance in the use of the Website, and to monitor your conformance with these Terms of Service. You acknowledge and hereby consent to such monitoring.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Children Under 18

You hereby affirm that you are at least 18 years old, as this Website is not intended for use by children under 18 years of age. If you are under 18 years of age, please do not use the Website or Services. Styled Crew wishes to inform you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors.

Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Styled Crew or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Styled Crew and its licensors. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Styled Crew or its licensors.

Sharing Your Content and Information

Styled Crew does not claim any ownership rights on any comments, files, photos, images, works of authorship, applications, or any other materials (collectively, "Content") that you publish and/or through, or create on Styled Crew. By displaying or publishing any Content on or through Styled Crew's website, you hereby grant Styled Crew a non-exclusive, fully paid and royalty-free, worldwide, limited license to use, modify, delete from, add to, publicly display, reproduce and translate such Content, including without limitation distributing part or all of the Website in any media formats through any media channels.

When you share your published Content on a third party website, such as Instagram, Facebook, Twitter, Pinterest, YouTube and PunchTab, you will be subject to their privacy policies, terms and data sharing rights. Your shared published Content will be subject to your own privacy and sharing settings on these third party websites.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Shipping & Delivery notice for further information.

In order to contract with Styled Crew you must be 18 years of age or over and possess a valid credit or debit card issued by a bank acceptable to us. Styled Crew retains the right to refuse any request made by you. If your order is accepted we will inform you by e-mail and we will confirm the identity of the party which you have contracted with. This will usually be Styled Crew or may in some cases be a third party. Where a contract is made with a third party, Styled Crew is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

a. Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this e-mail will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e- mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

b. Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Shipping costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

c. Payment

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

d. Discount Codes

Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.

e. Gift Vouchers

Gift vouchers are only valid for a limited promotional period and the voucher must be used by the date shown on the voucher - check your voucher to find out when to use it by.

i. We're afraid we can't accept any responsibility for stolen or deleted gift vouchers.
ii. We'll dispatch your gift voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We're afraid we can't be responsible for any delays, no matter how they are caused.
iii. If you are the purchaser, please double check the delivery e-mail address you enter - it is your responsibility to do so and we're afraid we can't be held responsible if a gift voucher is used by someone other than the recipient if the e-mail address entered is incorrect. In addition, we can't take responsibility for any gift vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their gift voucher, as it is their responsibility to keep the voucher details safe.
iv. From time to time, gift vouchers may get caught in pesky spam filters, and it's up to the recipient to check these filters. We can't take responsibility if a gift voucher cannot be delivered to the recipient's e-mail address because of spam filters, firewalls, the capacity of the recipient's mailbox or any other factors outside of our control.
v. If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, or a combination of the two).
vi. As you'd expect, we reserve the right to vary these terms and conditions. The conditions of use relating to any discount code will be specified at the time of issue.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, Styled Crew and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Styled Crew’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary, all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Styled Crew and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trade mark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Styled Crew.

Indemnity

You agree to indemnify, defend and hold harmless Styled Crew, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation

Styled Crew shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of Malaysia and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of Malaysia courts.

Entire Agreement

The above Terms of Service (including the Privacy Policy, and any other Styled Crew policies linked to herein) constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Styled Crew. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Styled Crew.